Transpacific Crossing: 21 nights

 

Set sail from Los Angeles on your 21-night Transpacific Crossing Cruise onboard Holland America Line's Volendam.

OperatorVesselPorts of CallSailing DatesTranspacific Crossing, 21 nights
Holland America LineVolendam Los Angeles, Hilo, Honolulu, Pago Pago, X Intl Dateline, Suva, Fiji, Port Vila, Easo (Lifou), Noumea, Sydney,
DepartsSat, Sep 29 2012
ArrivesSat, Oct 20 2012
Cruise code:V251A
Save up to 73% Single Cabin from Twin Cabin from Triple Cabin from Quad Cabin from
AUD $3419.77
per person: click to view
AUD $1755.44
per person: click to view
AUD $1320.59
per person: click to view
AUD $1103.16
per person: click to view
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Find the exact price of your cabin in two simple steps:

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Current prices displayed are per person and based on: Single Cabin price: 1 x Adult.
Twin Cabin price: 2 x Adult.
Triple Cabin price: 2 x Adult, 1 x Child.
Quad Cabin price: 2 x Adult, 2 x Child.
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Special internet offer: Receive $USD50pp onboard cabin credit (maximum of USD$100 per cabin). May not apply to all cabin categories.
DeckCabin TypeCabin CodeSave up toSingle Cabin Twin Cabin Triple Cabin Quad Cabin
Deck 2 - Main Deck view Large or Standard Inside Staterooms viewL50%$3419enquire now$1755enquire now$1320enquire now$1103enquire now
Deck 1 - Dolphin Deck view Large or Standard Inside Staterooms viewMM73%$3419enquire now$1755enquire nowN/AN/A
Deck 1 - Dolphin Deck view Large or Standard Inside Staterooms viewN73%$3419enquire now$1755enquire nowN/AN/A
Deck 1 - Dolphin Deck view Large or Standard Inside Staterooms viewNN73%$3419enquire now$1755enquire nowN/AN/A
Deck 2 - Main Deck view Large or Standard Inside Staterooms viewK50%$3478enquire now$1784enquire now$1340enquire nowN/A
Deck 1 - Dolphin Deck view Large or Standard Inside Staterooms viewM50%$3478enquire now$1784enquire nowN/AN/A
Deck 3 - Lower Promenade view Large or Standard Inside Staterooms viewJ50%$3536enquire now$1813enquire nowN/AN/A
Deck 7 - Navigation Deck view Large or Standard Inside Staterooms viewI50%$3595enquire now$1843enquire nowN/AN/A
Deck 1 - Dolphin Deck view Large Oceanview Staterooms viewFF50%$3809enquire now$1950enquire now$1450enquire nowN/A
Deck 1 - Dolphin Deck view Large Porthole View Stateroom viewH50%$3809enquire now$1950enquire nowN/AN/A
Deck 3 - Lower Promenade view Fully Obstructed View Stateroom viewHH$3809enquire now$1950enquire nowN/AN/A
Deck 1 - Dolphin Deck view Large Oceanview Staterooms viewF50%$3907enquire now$1999enquire now$1483enquire now$1225enquire now
Deck 2 - Main Deck view Large Porthole View Stateroom viewG50%$3907enquire now$1999enquire nowN/AN/A
Deck 3 - Lower Promenade view Partially Obstructed View Stateroom viewDD50%$4004enquire now$2047enquire nowN/AN/A
Deck 1 - Dolphin Deck view Large Oceanview Staterooms viewEE50%$4004enquire now$2047enquire now$1515enquire nowN/A
Deck 2 - Main Deck view Large Oceanview Staterooms viewE50%$4102enquire now$2096enquire now$1548enquire now$1273enquire now
Deck 2 - Main Deck view Large Oceanview Staterooms viewDA50%$4297enquire now$2194enquire now$1613enquire nowN/A
Deck 2 - Main Deck view Large Oceanview Staterooms viewD50%$4394enquire now$2242enquire now$1645enquire nowN/A
Deck 3 - Lower Promenade view Large Oceanview Staterooms viewC50%$4492enquire now$2291enquire nowN/AN/A
Deck 6 - Verandah Deck view Verandah Suites viewBB50%$7709enquire now$3900enquire now$2750enquire nowN/A
Deck 6 - Verandah Deck view Verandah Suites viewBC$7709enquire now$3900enquire nowN/AN/A
Deck 6 - Verandah Deck view Verandah Suites viewB50%$8002enquire now$4046enquire now$2848enquire nowN/A
Deck 6 - Verandah Deck view Verandah Suites viewAA50%$8197enquire now$4144enquire now$2913enquire nowN/A
Deck 7 - Navigation Deck view Verandah Suites viewA50%$8489enquire now$4290enquire now$3010enquire nowN/A
Deck 7 - Navigation Deck view Deluxe Verandah Suites viewS62%$17459enquire now$8775enquire now$6000enquire now$4613enquire now
• Click on an underlined deck to view the deck plan• Click on any price to reserve the cabin
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*Please note: All prices featured are in AU dollars (unless otherwise stated), and include port taxes, government taxes and fees. Prices and availability are subject to change due to changes made by the Cruise Companies.

Cruise Itinerary

DayPorts of callArrivalDeparture
 
1Los Angeles Sat, Sep 29 2012 17:00
6HiloThu, Oct 4 2012 08:00Thu, Oct 4 2012 19:00
7HonoluluFri, Oct 5 2012 08:00Fri, Oct 5 2012 23:00
13Pago PagoThu, Oct 11 2012 08:00Thu, Oct 11 2012 18:00
15X Intl DatelineSat, Oct 13 2012 00:00Sat, Oct 13 2012 00:00
16Suva, FijiSun, Oct 14 2012 08:00Sun, Oct 14 2012 17:00
18Port VilaTue, Oct 16 2012 08:00Tue, Oct 16 2012 17:00
19Easo (Lifou)Wed, Oct 17 2012 08:00Wed, Oct 17 2012 17:00
20NoumeaThu, Oct 18 2012 08:00Thu, Oct 18 2012 23:00
23SydneySun, Oct 21 2012 07:00 
 
Total length of cruise: 21 nights
 

TYPICAL ITINERARY

 

Set sail from Los Angeles on your 21-night Transpacific Crossing Cruise onboard Holland America Line's Volendam to:
Hilo, Hawaii, US
On the lush side of the Big Island find world-class botanical gardens, macadamia-nut plantations and, of course, the molten lava flows of Kilauea, home of Pelé, hotheaded goddess of fire. Sample shore excursions: Kilauea Volcano Hiking Adventure; Circle of Fire Volcano Helicopter Experience; Best of Hilo and Akaka Falls.
Honolulu, Hawaii, US
Classic Hawaiian allure: pineapple plantations, surfing beaches, hula shows, luaus and high-energy discos. Quieter moments await at the USS Arizona Memorial. Sample shore excursions: City, Punchbowl & USS Arizona Memorial; Polynesian Cultural Center; Paradise Cove - A Polynesian Luau.
Pago Pago, American Samoa
Sultry, sensuous, purely Polynesian. Only Pago Pago (pronounced "Pango Pango") could inspire men to dance with flaming knives, Somerset Maugham to write "Rain," and anthropologist Margaret Mead to take a closer look. Sample shore excursions: Sights & Cultures of Samoa; Samoa Aerial Odyssey.
Suva, Fiji
Traditional rituals live on in this modern capital city. Marvel as Fijian firewalkers display their mysterious power over flame; join a village chief in the preparation of kava; relax in a thatched bure. Sample shore excursions: Pacific Harbour Arts Village; Upper Rewa Village Tours.
Port Vila, Vanuatu
Situated on the island of Efate, Port Vila is the capital city of Vanuatu. This South Pacific paradise is everything you would imagine and more. Enter the magical and mysterious world of ancient Melanesia at Ekasup Cultural Village; swim in rock pools within the cascading waterfalls of a rainforest jungle; and visit Mele Gardens – showcasing Vanuatu's magnificent flora. Sample shore excursions: Paradise Cove Sail & Snorkel; A Taste of Vila; Village Adventure: Around the Island.
Easo, Lifou, New Caledonia
Lifou is a commune in the Loyalty Islands Province of New Caledonia in the Pacific Ocean.
Noumea, New Caledonia
New Caledonia's lush beauty has earned it many names, including "The Island Closest to Paradise" and "The St. Tropez of the Pacific." The poincianas, or flame trees, will color the island with their bright red umbrellas when you visit.
Sydney, Australia
First came the Aborigines, 50,000 years ago; then 759 British convicts, followed by a wave of military settlers known as the Rum Corps. The result: Sydney's bold, egalitarian charm. History, opera, opals and koalas are all here. Sample shore excursions: Cruising Sydney Harbour; Harbour Bridge Climb & The Rocks; A Touch of Aussie Wildlife.

 

OVERVIEW

Set sail from Los Angeles on your 21-night Transpacific Crossing Cruise onboard Holland America Line's Volendam. This itinerary has 9 ports including Los Angeles, Hilo, Honolulu, Pago Pago, Suva, Port Vila, Easo, Noumea and Sydney.

INCLUSIONS

• 21 Night Cruise
• Private ensuite
• TV for in-cabin entertainment
• Complimentary toiletries
• In cabin safe
• Most meals and entertainment onboard
• Latest release movies (in cabin and on big screen)
• Choice of Bars and Lounges

Vessel: Volendam Length: 780ft
Year: 1999 Beam: 105.80ft
Cruising speed: 23kn All Main Meals Included: Yes
Bars/Lounges : 10 Casino : Yes
Coin Operated Laundry: Yes Crew: 588
Dining: Traditional Duty Free Shopping: Yes
Gross Tonnage: 63,000 Gym: Yes
Indoor Pool: 1 Internet facilities: Yes
Jacuzzi: 2 Kids Club: Yes
Onboard Currency: USD Passenger Capacity: 1432
Show Lounge: 2 Swimming Pools: 4
24 Hour Room Service  
Holland America Line Volendam  australia cheap cruises
 

OTHER INFORMATION

The beautiful garden theme of the Volendam is reflected in an artful floral motif throughout the ship's spacious public rooms and elegant staterooms. "Flowers" can be found in abundance in the forms of floral fabrics and tapestries, as well as huge vases of tropical floral arrangements and chrysanthemums. In addition to fresh flowers throughout the ship, Holland America Line has drawn on its collection of incredible artwork to enhance the interior of the ship's public spaces. Everything from pre-Columbian fetishes and sculptures to Renaissance-era fountains imported from Italy are included in its hallway galleries. At the heart of the ship an elegant sculpture by Luciano Vistosi, inspired by the myriad of moods and colors of a kaleidoscope, greets visitors in a soaring three-story atrium. Sail aboard the Volendam in 2009-2010 and explore Asia or Australia, New Zealand and the South Pacific. The Volendam also offers cruises to Alaska's Inside Passage and Glacier Bay.

ABOUT Holland America Line

Holland America invites you to depart the everyday and experience cruising the world, with award-winning service, world-class dining and creative itineraries to enchant you on your next cruise holiday.

With more than 135 years of experience, Holland America Line is recognised as the undisputed leader in the cruise industry's premium segment. With the introduction of the 1,918-passenger ms Noordam in early 2006 and the new Signature Class vessel; the 2,104 passenger ms Eurodam in June 2008; Holland America Line's fleet has grown to 14 ships, offering nearly 500 cruises from more than 25 home ports each year. Itineraries range from two to 108 days and visit all seven continents, including new Australia/New Zealand and Asia sailings, world voyages and popular sailings to several ports in the Caribbean, Alaska, Mexico and Europe.

Holland America Line's $525 million, fleetwide Signature of Excellence enhancements feature new programs and amenities including the Culinary Arts Centre presented by Food & Wine magazine - a state-of-the-art onboard show kitchen where more than 60 celebrated guest chefs and culinary experts will provide cooking demonstrations and classes. Features also include the Explorations Café powered by the New York Times, teens-only activity areas and all new cabin amenities highlighted by flat-panel TVs and plush-top Mariner's Dream Beds.

Deluxe Verandah Suites

  • 556 sq. ft. Suite with verandah
  • Two lower beds convertible to one king-size bed
  • Whirlpool bath & shower
  • Large sitting area
  • Dressing room
  • Private verandah
  • One sofa bed for two people
  • Mini-bar, refrigerator
  • Floor-to-ceiling windows
 

Fully Obstructed View Stateroom

 
 

Large Oceanview Staterooms

  • 197 sq. ft stateroom
  • Two lower beds convertible to one queen-size bed
  • Bathtub & shower
  • All DD-category staterooms have partial sea views
  • All HH-category staterooms have fully obstructed views
  • G and H cabins may have portholes instead of windows
  • All FF-category staterooms also have 1 sofa bed & pullman upper

 

 

Large or Standard Inside Staterooms

  • 182 sq. ft stateroom
  • Two lower beds convertible to one queen-size bed and shower.
  • All L-, N- & NN-category staterooms also have 1 sofa bed & pullman upper.
  • All M- & MM-category staterooms also have 1 sofa bed.

 

 

Large Porthole View Stateroom

 
 

Partially Obstructed View Stateroom

 
 

Penthouse Verandah Suites

  • 1159 sq. ft. with verandah
  • Bedroom with 1 king-size bed
  • Oversize whirlpool bath & shower
  • Living room, dining room, dressing room
  • Private verandah, pantry
  • One sofa bed for two people
  • Mini-bar, refrigerator
  • Guest toilet
  • Floor-to-ceiling windows
 

Verandah Suites

  • 292 sq. ft. with verandah
  • Two lower beds convertible to one queen-size bed
  • Whirlpool bath & shower
  • Sitting area
  • Private verandah
  • Mini-bar, refrigerator
  • Floor-to-ceiling windows
  • All A-category staterooms also have one sofa bed

 

 

Volendam

Deck 1 - Dolphin Deck
Volendam  Deck 1 - Dolphin Deck   layout
Volendam Decks
Please Select Deck

Volendam  Deck 1 - Dolphin Deck   overview
Deck Plan Keys
Volendam  Deck 1 - Dolphin Deck   plan keys
Cabin Description

Large Oceanview Staterooms

  • 197 sq. ft stateroom
  • Two lower beds convertible to one queen-size bed
  • Bathtub & shower
  • All DD-category staterooms have partial sea views
  • All HH-category staterooms have fully obstructed views
  • G and H cabins may have portholes instead of windows
  • All FF-category staterooms also have 1 sofa bed & pullman upper

 

Large Oceanview Staterooms
Large Oceanview Staterooms
Click to enlarge
 

Large Porthole View Stateroom


Click to enlarge
 

Large or Standard Inside Staterooms

  • 182 sq. ft stateroom
  • Two lower beds convertible to one queen-size bed and shower.
  • All L-, N- & NN-category staterooms also have 1 sofa bed & pullman upper.
  • All M- & MM-category staterooms also have 1 sofa bed.

 

Large or Standard Inside Staterooms
Large or Standard Inside Staterooms
Click to enlarge
 
 
La Fontaine Dining Room
  • Features impeccable service and an extensive wine list. Five-course menus include continental cuisine, vegetarian and low-carb options.

Located on Deck 5 - Upper Promenade deck
Rotterdam Dining Room
 
Lido Restaurant
  • Offers a relaxed ambiance for all three meals and features a variety of fresh, cooked-to-order specialties.

Located on Deck 8 - Lido Deck deck
Lido Restaurant
 
Pinnacle Grill
  • This intimate reservations-only venue offers an elegant, sophisticated dining experience. Featuring premium Sterling Silver beef, inspired seafood dishes and many select wines rated "Excellent" by Wine Spectator - as well as distinctive Bvlgari® china, Riedel® stemware and Frette® linens.

Located on Deck 4 - Promenade deck
Pinnacle Grill
 

Sports and Spa

Beauty Salon
  • Sit back, relax, and bask in the cruise experience while being pampered to your heart's content.

Located on Deck 8 - Lido Deck
Beauty salon
 
Fitness Centre
  • Work out on the high seas in a state-of-the-art fitness centre complete with machines, free weights, cardio equipment and a personal training consultant. Afterwards, re-hydrate yourself at the juice bar. On offer are carrot, apple, pineapple or vegetable blends.

Located on Deck 8 - Lido Deck
Fitness centre
 
Greenhouse Spa & Salon
  • Features heavenly beauty and wellness rituals. Enjoy a facial, hot stone massage, steam in a thermal suite and have your hair and nails done for a special evening.

 


Located on Deck 8 - Lido Deck
Greenhouse Spa
 

Casino

Casino
  • Spin the wheel, roll the dice, and make a date with Lady Luck in the lively casino.

Located on Deck 5 - Upper Promenade
Casino
 

Kids Club

Club HAL
  • Dedicated youth facilities and activities for kids ages 3 to 12

Located on Deck 9 - Sports Deck
Club HAL
 

Bars and Lounges

Crow's Nest
  • Offers sweeping 270° views during the day, and a hip, fashionable nightclub each evening.

Located on Deck 9 - Sports Deck
Crow's Nest
 
Explorer's Lounge
  • Rich reds and gleaming brass -- these are the essential ingredients for the understated elegance of the Explorer's Lounge. This meeting place for friends old and new offers intimate seating for small gatherings.

Located on Deck 5 - Upper Promenade
Explorer's Lounge
 
Frans Hals Show Lounge
  • Features talented vocalists, dancers, illusionists, comedians and variety acts

 


Located on Deck 4 - Promenade
Frans Hals Show Lounge
 
Neptune Lounge
  • At your service is the Neptune Lounges Concierge, exclusively available to Penthouse and Deluxe Verandah Suite guests. Relax here over breakfast pastries with your favourite newspaper, or gather for evening hors d'oeuvres and cocktails in this timeless, genteel setting.

Located on Deck 7 - Navigation Deck
Neptune Lounge
 
Ocean Bar
  • Warm wood tones and maritime motifs bring seasoned seafarers to the Ocean Bar.

Located on Deck 5 - Upper Promenade
Ocean Bar
 

Art Classes

Culinary Arts Centre

The state-of-the-art demonstration kitchen offering interactive gourmet cooking lessons taught by Master Chefs or culinary guests.


Located on Deck 4 - Promenade
Culinary Arts Centre
 

Swimming

Lido Pool
  • Warm days with light, salty breezes are made for lounging poolside with an icy beverage in one hand and an epic novel in the other. Does this count as doing something or doing nothing? You'll soon know...

Located on Deck 8 - Lido Deck
Lido Pool
 

Volendam Photos

Please click on any image to enlarge

Volendam
Volendam
Volendam
Volendam
Large or Standard Inside Staterooms
Large or Standard Inside Staterooms
Large Oceanview Staterooms
Large Oceanview Staterooms
Verandah Suites
Verandah Suites
Deluxe Verandah Suites
Deluxe Verandah Suites
Penthouse Verandah Suites
Penthouse Verandah Suites
Large or Standard Inside Staterooms
Large or Standard Inside Staterooms
Large Oceanview Staterooms
Large Oceanview Staterooms
Verandah Suites
Verandah Suites
Deluxe Verandah Suites
Deluxe Verandah Suites
Penthouse Verandah Suites
Penthouse Verandah Suites
Rotterdam Dining Room
Rotterdam Dining Room
Pinnacle Grill
Pinnacle Grill
Lido Restaurant
Lido Restaurant
Neptune Lounge
Neptune Lounge
Lido Pool
Lido Pool
Greenhouse Spa
Greenhouse Spa
Frans Hals Show Lounge
Frans Hals Show Lounge
Fitness centre
Fitness centre
Explorer's Lounge
Explorer's Lounge
Culinary Arts Centre
Culinary Arts Centre
Crow's Nest
Crow's Nest
Club HAL
Club HAL
Casino
Casino
Beauty salon
Beauty salon
 

TERMS AND CONDITIONS FOR THIS CRUISE

Terms of booking on this website

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or the cruise operator's error. In such a case, if you make a reservation enquiry with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When making a reservation via this website or over the phone, we ask you to agree to the terms and conditions displayed. Your reservation and cruise holiday will be governed by the terms of the agreement and any other documentation or information provided to you before you depart. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking. Refunds will not be made for bookings cancelled due to inclement weather. We strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of Victoria and the jurisdiction of the Victorian courts.

Booking information

To reserve a cabin(s), you must complete our reservations enquiry form which is easy to follow and secured with the latest encryption technology. Once we receive your enquiry, we will contact you via phone or email, to advise of availability and confirm the final price is correct. A booking is confirmed when you have been emailed a confirmation notice and at this stage the deposit is processed on your credit card or your bank deposit has been received. Your deposit then becomes subject to the cancellation policy of the cruise line and Cruise Republic. These are stated in the terms and conditions.

When your booking has been confirmed we will send  you your cruise booking number for the cruise line. Once you receive your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date without incurring a penalty. If you are booking via phone, please first make sure you have read the terms and conditions. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the customer to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on/via this website you acknowledge that we disclose your information to your selected Cruise Ship company/operator.

Amendments

Once you have paid a deposit against your cruise, any changes made to the booking will incur an amendment fee of $25 plus and applicable fees set you by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.

Cancellations

Once a deposit is made towards your cruise holiday it is deemed that you have accepted our terms and conditions, so are subject to any cancellation fees. Bookings canceled after the deposit is paid,  will incur a cancellation fee of $200. Plus any additional cancellation fees set out by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.

Payments

Payments towards your cruise holiday made by credit cards are subject to a transaction fee of 2.5%. Cruise Republic accept Visa and Mastercard Cards only. Payments made by bank deposit do not incur any transaction fees nor do payments made using the BPAY payment system.

Privacy

Privacy of your information is an absolute priority to us. When you book we request whether you are interested in receiving further offers from us. If you decline, we will not email you with such offers. We also always give you the opportunity to unsubscribe and opt out of receiving these emails. We treat your details as confidential and we NEVER disclose your information to third parties other than the supplier who is fulfilling your cruise holiday.

Holland America Line 2009 Terms & Conditions

Deposit

In order to reserve a cabin, the full deposit amount must be received prior to the expiry date and time of the option as shown. The amount includes a Holland America Line administration fee of A$110 per person. If a deposit (including any Cancellation Protection Plan if required) is not received by the due time / date, the booking will automatically cancel.

Finals

Final payment is due at 76, 91 or 121 days depending on destination/length of cruise. Refer to the below cancellation penalties to determine when final balance will be due. 

Fare changes

Once booked, your fare is only subject to any increased taxes, which will be added to the fare or to your on board account. Sometimes we will release special fares. These can be offered and withdrawn at any time. If you decide to change to one of these fares, you will need to cancel your existing booking and our cancellation policy will apply.

CPP

CPP (the Cancellation Protection Plan) allows you to cancel for any reason up to 24 hours prior to the cruise departure and receive a refund equal to 80% of the applicable cancellation fee. In addition Holland America Line assumes US$500 of liability for lost, damaged or delayed baggage subject to the limitations of the baggage policy. While CPP is optional it must be booked and paid for at the time of deposit, and is non-refundable. The CPP is not travel insurance and Holland America Line advises passengers  to seek additional travel insurance. The price of CPP varies between destinations and sailings. 

Cancellations

In the event of a cancellation Holland America Line will deduct A$110 per person administration fee paid with the deposit, from the final balance. Please note: This fee is charged regardless of whether or not CPP is purchased. In addition Holland America Line will apply the cancellation fees shown below for guests who cancel for any reason, including medical or family related reasons. Parameters for penalties vary dependant upon below categories

Non Refundable Fares:

Category 1 - 76 days* 
76 – 0 days prior to travel - 100% of Gross Fare 
* Applies to Alaska, Hawaii, Canada / New England, Caribbean & Mexico, Europe Cruises 11-30 days, excluding all Prinsendam European Cruises, Panama Canal. NB: Holidays sailings will fall into category 2

Category 2 - 91 days* 
90 – 0 days prior to travel - 100% of Gross Fare 
* Applies to South America; Australia / New Zealand; Australasia, Statendam Inca Cruise 27 days (including sectors), 
Prinsendam European Cruises, Rotterdam Pan-America & Panama Canal, all Holiday sailings

Category 3 - 121 days* 
120 – 0 days prior to travel - 100% of Gross Fare 
* Applies to Grand World Voyage and sectors, Panama Canal, Prinsendam Amazon Cruise 36 days (including sectors), Ryndam Hawaii Tahiti & Marquesas Islands, Maasdam Voyage of the Vikings including sectors

Refundable Fares:

Category 1 - 76 days* 
76 – 57 days prior to travel - Loss of deposit 
56 – 29 days prior to travel - 50% of Gross Fare 
28 – 16 days prior to travel - 75% of Gross Fare 
15 days or less prior to travel - 100% of Gross Fare 
* Applies to Alaska, Hawaii, Canada / New England, Caribbean & Mexico, Europe Cruises 11-30 days, excluding all Prinsendam European Cruises, Panama Canal. NB: Holidays sailings will fall into category 2

Category 2 - 91 days* 
90 – 64 days prior to travel - Loss of deposit 
63 – 43 days prior to travel - 50% of Gross Fare 
42 – 22 days prior to travel - 75% of Gross Fare 
21 days or less prior to travel - 100% of Gross Fare 
* Applies to South America; Australia / New Zealand; Australasia, Statendam Inca Cruise 27 days (including sectors), 
Prinsendam European Cruises, Rotterdam Pan-America & Panama Canal, all Holiday sailings 2

Category 3 - 121 days* 
120 – 91 days prior to travel - Loss of deposit 
90 – 76 days prior to travel - 60% of Gross Fare 
75 days or less prior to travel - 100% of Gross Fare 
* Applies to Grand World Voyage and sectors, Panama Canal, Prinsendam Amazon Cruise 36 days (including sectors), Ryndam Hawaii Tahiti & Marquesas Islands, Maasdam Voyage of the Vikings including sectors

NB: Cancellation fees apply to the entire cruise booking, including cruise fare, non-discountable amounts (NDA’s). Holland America Air Fare Supplement (if applicable), transfer services, pre/post cruise vacations and tour packages.

Please note: * For services included in your booking that are not provided by Holland America, additional cancellation fees may be incurred. *Travel Professionals may impose their own cancellation fees.

Amendments

For any amendments to your travel arrangements after the due date for final payment, a fee will be charged per person. Amendment fees are not charged for stateroom upgrades, unless travel documents need to be reissued.

Dining

There are 2 sittings for dinner. Dinner times are 5:45pm & 8:00pm. For Alaska cruises, dinner times are 5:30pm & 7:30pm. You may request any sitting time, table size and with whom you wish to sit. Dining times will be requested or waitlisted at the time of booking. Table numbers and sizes are on a request basis only with the final assignment to be managed by the Maitre d on board. On most sailings, Holland America has introduced a new innovative dining concept, ‘As You Wish Dining’. This is not available on World Cruises or segments. 

Documentation

Cruise documents are prepared in the USA and will be sent to you approximately 21 days prior to sailing. It is most important that all reservations be made in the full passport name of the passengers. If a name change is required after documents have been issued a fee of A$100 per person will be charged for a reissue. Holland America has introduced e-documents. 

Passports / Visas / Immunisations

Holland America Line do not provide advice regarding passports and/or visas. However all guests are required to carry a passport usually valid for 6 months after disembarking the ship, and any necessary visas. Please contact your nearest consulate for the most up to date information regarding visas. As to immunisations, please check with a travel medicine specialist or local health department for specific recommendations and/or requirements. We recommend the use ofwww.smartraveller.gov.au for advice in these areas.

Hotel Service Charges

(Gratuities) The Hotel Service Charge is paid entirely to the Holland America staff to recognise the efforts of all the crew in every aspect to ensure the cruise meet the highest standards. Currently the additional charge is US$11* per guest per day which is automatically add to each guest’s shipboard account. If the service exceeds or fails to meet the expectation, you can adjust this amount at the end of the cruise on settlement of the account. A 15%* service charge is automatically added to bar charges and dining room wine purchases. *Charges correct as of 4 November 2008, and are subject to change without prior notice.

Guarantee Staterooms

When booking a GUARANTEED (GUAR) stateroom, guests are guaranteed the best cabin available within the category booked. For example, passengers booking a guarantee oceanview stateroom are guaranteed a cabin with an ocean view. The cabin may be located on any passenger deck of the ship, but you will be guaranteed AT LEAST the category for which you paid, or the best available BETTER cabin on a better deck or higher category. You will receive your cabin assignment when you check in for your cruise. Please note that oceanview cabins may be obstructed.

Cruise Fares

Travelling with Holland America Line is one of the best vacation values around. The cruise fare includes accommodations aboard an elegant Holland America cruise ship, most meals and entertainment on board the ship. Not included, however, are items of a personal nature or optional programs or optional activities, such as alcoholic beverages, soft drinks, laundry and dry cleaning (some exceptions apply), shore excursions, ground transfers, medical, barber and beauty shop services. A modest service charge applies to meals at any specialty restaurant.

Check-In Procedures:

U.S. government security regulations require Holland America Line to submit certain guest information to law enforcement authorities in advance to departure. To meet this requirement, Holland America Line must have the necessary information in their records at least 2 hours before departure. If they do not have your information by this deadline, guests will be unable to sail. Guests are urged to complete the Online Check-in process before leaving home. Guests who wait to check in at the terminal will risk being unable to sail even if they arrive at the terminal before the vessel leaves. Guests will be responsible for all costs incurred to join the vessel at the next port.